Industrial Source facility and operations
Private Stewardship Review · Prepared exclusively for Industrial Source leadership

Protecting What Industrial Source Has Built

A year-round insurance and risk-management partnership built around clarity, competition, protection, and long-term flexibility.

Industrial Source HUB International

A partnership built to reflect how Industrial Source operates.

Industrial Source has spent more than eighty years building a business defined by local ownership, technical expertise, operational discipline, and service to customers across Oregon.

Our responsibility is to make sure the insurance program reflects those same qualities.

During the 2026 insurance process, Team Haugen worked to help carriers understand the full Industrial Source story, create meaningful market competition, evaluate the available program structures, and develop a recommendation based on the company's current needs and long-term direction.

This review documents the work completed, the decisions evaluated, and the priorities we will continue advancing together.

Logan Haugen
Logan Haugen
SVP, Commercial Lines · Team Haugen Lead · HUB International Northwest

An Oregon business built for the long term.

Founded in Eugene in 1945, Industrial Source is Oregon's largest independent and longest-running gas and welding supply company, serving customers across manufacturing, metal fabrication, construction, healthcare, aerospace, energy, food and beverage, and government.

80+ yrs
A long-standing Oregon company, founded in 1945
8
Oregon locations supporting customers statewide
3
Company-operated fill plants
Industrial Source facility exterior

Gases and cryogenics

Bulk and microbulk systems, specialty and medical gases, and dry ice, filled and delivered under company control.

Welding, safety, and industrial supplies

Welding supply, safety products, equipment rental, and customer inventory solutions across every location.

Delivery, testing, and service

Company-managed delivery, cylinder tracking and testing, and in-house repair and requalification.

Oregon Locations
Springfield · Portland (two locations) · Salem · Roseburg · Grants Pass · Medford · Coos Bay

The work behind the 2026 program.

A strong insurance result begins well before carriers provide their final numbers. For 2026, Team Haugen ran a structured process built to improve how the market understood Industrial Source and to create leverage through the negotiation.

Underwriting record organized

The company story, insurance information, controls, certifications, fleet information, safety documentation, and loss history were brought together in one place.

Dedicated underwriting experience built

A private website helped carriers understand Industrial Source before evaluating price and terms.

Carrier engagement created

Discussions were structured around the company’s actual operation and controls rather than paperwork alone.

Program options evaluated

Traditional insurance at multiple deductible levels was reviewed alongside captive alternatives.

Recommendation developed

Pricing, risk transfer, cash flow, capital flexibility, coverage stability, and long-term plans were all weighed.

Turning operational discipline into market leverage.

Industrial Source has operational qualities that insurance applications alone cannot communicate. The dedicated presentation gave carriers a clearer view of ownership, operations, fleet, safety culture, cylinder-management systems, quality controls, and certifications, moving conversations toward the specific controls that distinguish the operation.

Gas Quality and Product Controls

Carriers writing products liability weigh how purity and quality are controlled. Industrial Source verifies purity through an ISO/IEC 17025:2017 accredited specialty-gas laboratory, PurityPlus certification, and documented food and medical-grade protocols with full chain of custody.

Cylinder Management

Cylinder integrity sits behind much of the exposure in this class. Advanced Cylinder Management barcodes and tracks each cylinder end to end, with in-house testing and requalification and centralized accountability for age and last-test status.

Facility and Operational Safety

Fire and workplace exposure are addressed through gas-handling and welding training, hot-work permitting, fire protection and ventilation, gas-leak monitoring, and documented incident and near-miss practices, supported by HUB Risk Services.

Fleet and Delivery

Auto is the leading distribution exposure. Company-managed bulk and microbulk delivery, driver qualification with MVR and hazmat verification, and pre-trip and post-trip inspections keep the operational risk inside the business.

Team Haugen built a private underwriting presentation so carriers could understand Industrial Source before evaluating price and terms.

team-haugen-industrial-source-uw.underwrite.media

A recommendation built around today's economics.

The 2026 strategy came from comparing the viable ways Industrial Source could finance and transfer risk, judged on more than premium alone.

Traditional insurance

Risk transferred to the carrier

A difficult year sits with the carrier, not the company balance sheet.

Predictable, budgetable cost

The program cost is known going into the year.

Less capital committed

No additional capital or collateral is tied up to support retained losses.

Cash and acquisition flexibility preserved

Capital stays free to deploy into the business and to pursue opportunities.

Immediate coverage certainty

Protection is in force with a straightforward program to administer.

Captive structure

More risk retained

The company and the group retain and finance more of their own risk.

Potential long-term reward

Strong, sustained loss experience can be returned over time.

Capital and collateral commitment

Funding losses and posting collateral tie up capital and can constrain borrowing.

Reduced flexibility

Committed capital is capital that cannot be deployed elsewhere as opportunities arise.

Patience over a single year

Results vary year to year, and the economics reward a multi-year horizon.

Remain in the traditional market for 2026.

The traditional market provided the strongest current combination of competitive pricing, risk transfer, program stability, financial strength, and flexibility. It let Industrial Source transfer significant risk to its carriers without committing additional capital or collateral to a captive, and it preserved the ability to deploy capital elsewhere and revisit alternatives when the economics become more compelling.

The recommended carrier team presented during the review included Chubb and Amwins. This remains a recommendation until the final placement is confirmed.

The captive conversation stays open

The decision reflects current facts, not a permanent position. Team Haugen will keep evaluating captive economics as they evolve. A hardening traditional market, higher premium volume, loss results that support greater retained risk, meaningful multi-year captive economics, more favorable capital requirements, or a captive group and governance structure that meets Industrial Source's standards would each reopen the analysis.

Protecting each company independently.

Program design is not only about how much limit is purchased. It is also about how that limit responds when a serious loss occurs. The 2026 review compared separate liability towers for Eugene Welders and National Fire against a combined structure shared by both entities.

Recommended: separate towers

Eugene Welders

$10M umbrella / excess
$1M primary GL / Auto

$11M total tower

National Fire

$10M umbrella / excess
$1M primary GL / Auto

$11M total tower

Alternative: shared tower

$20M umbrella / excess
$1M primary GL / Auto

$21M shared tower

The goal is not simply to purchase more limit. It is to purchase limit in the structure that best protects both companies.

Under the separate structure, each entity keeps its own primary protection and its own $10 million umbrella tower. A major loss involving one entity does not reduce the limits available to the other. Team Haugen recommended maintaining that separation. Limits shown are subject to final confirmation.

The 2026 stewardship scorecard.

The value of stewardship is measured by the work completed. Financial results, claims outcomes, and service metrics are added to this record as they are confirmed.

Loading the stewardship record...

This record is updated throughout the policy year as items are confirmed.

A team structured around Industrial Source.

Industrial Source is supported by a coordinated advisory, account-management, legal, and claims team. Team Haugen provides local leadership and accountability from Eugene, backed by HUB International's carrier relationships, technical resources, and claims capabilities.

Strategic Advisory
Logan Haugen
Logan Haugen
SVP, Commercial Lines · Team Haugen Lead

Relationship lead, strategy, and market negotiation.

Doc Dumars
Doc Dumars
SVP, Commercial Insurance

Senior commercial strategy.

Spencer Haugen
Spencer Haugen
Associate Advisor, Commercial Lines

Account strategy and renewal coordination.

Hayden Haugen
Hayden Haugen
Associate Advisor, Commercial Lines

Account strategy and client support.

Legal and Contracts
Don Watson
Don Watson
Client Service Advisor · Risk Consultant Expert

Contract review, insurance requirements, and risk-transfer guidance.

Account Management
Linda Shaddon
Linda Shaddon
Sr. Account Manager, Commercial Lines

Day-to-day account service.

Sindee Johnson
Sindee Johnson
Account Manager II, Commercial Lines

Day-to-day account service.

Marcia Hawkins
Marcia Hawkins
Account Manager II, Commercial Lines

Day-to-day account service.

Claims Advocacy
Craig Woodworth
Craig Woodworth
Vice President, Claims

Claims advocacy and resolution.

Marco Romero Chavez
Senior Claims Advocate

Claims advocacy and resolution.

Avis Hearnsberger
Claims

Claims support.

Executive Sponsorship
Erik Finrow
Erik Finrow
President, HUB Oregon

Executive sponsor for the relationship.

The work continues throughout the year.

The program should not be addressed only in the weeks before renewal.

Our stewardship model keeps visibility through the year, addresses issues early, and enters each renewal with a strategy already in motion. The quarters below set the cadence.

Implement and Verify

Confirm policies, schedules, limits, deductibles, named insureds, subjectivities, claims procedures, certificates, policy access, and open service items.

Risk and Claims

Review open claims and trends, coordinate advocacy, review loss-control recommendations, confirm corrective actions, and update fleet, property, and operations data.

Develop Strategy

Review operational changes, purchases, locations, vehicles, contracts, deductibles, market conditions, values, captive economics, and the renewal narrative.

Execute Renewal

Finalize exposure data, update the underwriting presentation, engage carriers, compare price and terms, and deliver the renewal recommendation.

What we will deliver.

The value of the program shows up in the work completed through the year. These commitments set clear accountability across Property and Casualty and Employee Benefits.

Property and Casualty

4 dedicated hours

New boiler and machinery division review

Review the new operation, confirm coverage needs, coordinate with carriers, and prepare a price sheet showing the incremental insurance cost.

Annual

Annual insurance cost analysis

Compare prior-year and current-year premiums, exposure changes, deductibles, limits, and key cost drivers by coverage line.

Annual

Fleet plan review

Review vehicles, driver controls, MVR and qualification procedures, loss activity, fleet safety practices, and insurance cost per vehicle.

Quarterly

Claims review

Review open claims, reserves, litigation, loss trends, closure opportunities, and matters requiring HUB Claims Advocacy or carrier escalation.

Before year-end

Property and engineering inspections

Inspect the primary facilities before year-end, target at least one additional location, and establish a rotating multi-site review schedule.

After each inspection

Engineering reports and recommendation tracking

Issue written reports, prioritize recommendations, assign responsibility, and track corrective actions through completion.

Employee Benefits

Annual feasibility review

ParetoHealth and captive analysis

Evaluate an Employee Benefits captive based on company size, claims experience, risk tolerance, funding requirements, and potential long-term savings.

Annual

Benefits cost and funding review

Compare fully insured, level-funded, self-funded, and captive alternatives, including employer cost, employee cost, and financial risk.

Pre-renewal

Annual benefits strategy and renewal plan

Set renewal objectives, review plan performance and participation, evaluate alternatives, and present recommendations before decisions are required.

Accountability

The responsible HUB owner and target date for each commitment are confirmed with the team before this record is finalized. Completed commitments remain in the record so the stewardship history stays visible.

Logan Haugen

Continuing to earn the relationship.

Industrial Source has earned its reputation through consistency, accountability, technical expertise, and a long-term commitment to its customers and communities.

Team Haugen's commitment is to bring that same level of preparation and accountability to the insurance relationship. That means representing the Industrial Source story accurately, keeping carriers competing, challenging the program structure when better options become available, supporting the company when claims occur, and maintaining a clear plan throughout the year.

Thank you for the opportunity to support Industrial Source. We look forward to continuing to earn your trust through the work we complete together.

Logan Haugen SVP, Commercial Lines · Team Haugen Lead
HUB International Northwest
Industrial Source HUB International